Referrals
- Patients & visitors
- Referrals
When you need specialized care, we have you covered. At NeighborHealth, all our patients can rely on their primary care provider (PCP) to give them a referral. This means you can access other doctors and services that can help you with exactly what you require.
How to get a referral from your PCP and what to expect
When you need a referral for specialized care, start by visiting your primary care provider (PCP) clinic. The process is simple:
- During your doctor’s visit, they will give you the referral to see the specialist.
- You will then receive a letter or a message through MyChart confirming your referral request is being processed.
- Contact our team to follow up on your referral request. We are always ready to help answer your questions! Call: 617-568-4444
Frequently asked questions about specialized care referrals
Your NeighborHealth primary care provider (PCP) can help you with any specialty referrals. Our network includes excellent specialists to provide the care you need. These specialists will work closely with your primary care team to diagnose and recommend treatment.
In many cases you might be able to see a specialist at one of our locations and we also partner with the Boston Medical Center. Our Appointment and Referral Coordinators can help you make an appointment.
Most health plans have important rules about referrals. Every insurance company and coverage plan is different. The best way to find out about your health plan’s requirements for tests and specialty referrals is contacting their customer service department directly.
For example: HMO plans require your primary care doctor to choose a specialist for you, based on your needs. Plans like PPO (preferred provider organization) or POS (point of service) options may require you pay more if you see a specialist that your doctor did not select.
If you have a medical question about a referral, please contact your primary care doctor by phone or through MyChart.
If you have questions about a pending appointment or insurance authorization, please contact our Referral Department by calling 617-568-4444.
Related services
Primary care
Our primary care providers (PCP) provide high-quality care for you and your family. Our NeighborHealth clinics are right in your neighborhood and available to help you when you need it.
Specialty care
The NeighborHealth network includes many specialists who will work closely with your primary care provider. We also partner with the Boston Medical Center to deliver the care you need.
Patient information
Our secure online portal to all your health information.