Patient services
We’re ready to lend a hand.


Novos pacientes
Are you new to NeighborHealth and need a primary care provider (PCP)? We can help you choose your PCP in the Adult Medicine Department or Family Medicine Department.
Have a patient under 18 in your family? Please call the Pediatrics Department at 617-568-4477.

Pacientes existentes
As our patient and neighbor, you can always count on our Patient Services staff to get the care you need. We’ll help you sign up for health insurance, renew existing plans, and enroll in the East Boston Neighborhood Health Center WellSense Alliance plan.
Call us to make an appointment at 617-568-4600 or visit us at 79 Paris St., 2nd floor, Mon-Fri 8:00 a.m. – 5 p.m.
Your records
Meu gráfico
Keeping up to date with your healthcare is easy when you install the MyChart app on your smartphone. Call 617-568-4600 during business hours to receive a MyChart activation code. We can even also help configure and reset your password!

Your medical records
Our electronic medical record system is a secure and efficient way to have your health information, including appointment notes and test results, readily available to your provider so that they can make timely decisions about your treatment.

Insurance and financial assistance
Opções de seguro
Nossa prioridade é manter nossas comunidades saudáveis e, para que isso aconteça, oferecemos planos e programas de seguro saúde de baixo ou nenhum custo com outras organizações para todos os indivíduos e suas famílias.

Programa de assistência financeira ao paciente
O NeighborHealth ajuda nossos vizinhos de Massachusetts a solicitar facilmente cobertura de saúde acessível por meio de programas de assistência pública projetados com as necessidades de todos em mente.

Other services
& programs

Free shuttle bus
Travel to and from NeighborHealth locations and select neighborhoods around Greater Boston with ease.

Serviços de interpretação
A Grande Boston é uma comunidade vibrante, que exige provedores de assistência médica igualmente diversos. A NeighborHealth oferece serviços em 16 idiomas, interpretação para pacientes durante consultas médicas e sessões de tratamento, bem como tradução de ordens médicas escritas, prescrições, cartas e muito mais.

Care Partner program
Our program makes it easier for loved ones or friends to help coordinate your care. The Patient Services Department is happy to answer any further questions you may have. Our phone number is 617-568-4600.

East Boston Summer Farmers Market
The East Boston Farmers Market runs every Wednesday from July through October. Don't miss out on the fresh produce, live music, and fun.

Baby Safe Haven
Our Satellite Emergency Facility is an officially designated Baby Safe Haven.