Patient advocacy
We care, we listen, and we act!
- Patients & visitors
- Patient advocacy
Your NeighborHealth team is committed to delivering the highest quality care and services you deserve. Our Office of the Patient Advocate makes sure we stay true to this commitment.
If you want to resolve an issue related to the care you received, please contact the provider or department to resolve it. If they are unable to help you, contact our Office of the Patient Advocate by phone, email or in person. They will listen to you and respond with compassion and without judgement.
Office of the Patient Advocate
79 Paris Street, East Boston, MA
Hours: Monday-Friday, 8:00 a.m. — 4:00 p.m.
Email: feedback@neighborhealth.com
Phone: 617-568-6234
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Please note that this health center receives Department of Health and Human Services (HHS) funding and has Federal Public Health Service (PHS) deemed status with respect to certain health or health-related claims, including medical malpractice claims, for itself and its covered individuals.